“I find it a challenge to say no to people and
often, I end up with too many commitments than I’m comfortable with. However,
if I say no, I worry about them being unhappy or offended. Why do I feel this
way? How can I learn to say no and not end up feeling bad about it or not
offending the other person?”
Do you hate
saying no? Are you always saying yes to others at the expense of yourself?
Personally,
I used to find it very hard to say no. Whenever someone approached me for
something, be it to pick my brain or assist them on a personal project, I would
say yes. Part of it was because I didn’t want to leave others in the lurch.
Part of it was because I didn’t want to disappoint people. Another part was
because I was afraid that the other person would be unhappy if I said no.
Over time
though, I realized that saying yes came with its consequences. Because I kept
saying yes to everyone, I would have little time for the things on my agenda.
My days would be filled with things that others wanted from me, with little to
no time for things of my own. I would regularly sacrifice my personal time just
so that I could be there for everyone.
It wasn’t
long before I became weighed down by the constant pressure to be there for
everyone. I was utterly miserable, burnt out, and unhappy. My time was
no longer my own — it was taken over by what others wanted from me.
Why It’s Important to Say No (And Why We Find It So
Hard To Do So)
In an ideal
world, we want to say yes to everyone, sure. But as you can see from my case,
saying “yes” to everyone isn’t the way to go. You need to say no in order to
· Manage your time. In an ideal world where we have unlimited
time, we could easily say yes to everything. But the reality is that we have limited
time a day. In order to get things done, we need to say “no.”
· Set boundaries. When you don’t draw a line between your needs
and others’ needs, people will assume that you should give by default. When you
say no, you start to set boundaries and protect your personal space.
· Have time for your Quadrant 2
goals. Quadrant
2 goals are the most important goals in your life, such as finding
your passion, starting your business, and building your relationships
with your loved ones. Saying no is about protecting your Q2 goals and
making sure that you have time for these goals.
· Be happy. When you say no, you control your time. You
control what goes into your day. And you get back to being in the driver’s seat
of your life.
Yet for many
of us, we find it tough to say no. This can be due to reasons such as…
1. Fear of being rude. You are afraid that if you say no, you would be regarded as being
rude. I was brought up thinking that saying no, especially to older
people, is rude.
2. Desire to conform. You want to be a positive and well-liked person, so you say yes. You
don’t want to be seen or labelled as difficult.
3. Fear of conflict. You are afraid the person may get unhappy if you reject him/her, which
may lead to an ugly confrontation.
4. Fear of lost opportunities. You are worried that saying no means closing the door to new
opportunities.
5. You want to help. Deep down, you want to help the person. So you say yes even though you
really can’t afford the time.
Yet these are not real reasons to say no.
Ultimately, it’s your right to say no. Every
“yes” comes with its costs — the commitment, the time, and the effort to
honour the request. While the cost may be small for each “yes,” little
trickles of yes’es over a long time will eventually deviate you from your
long-term goal.
How to Say “No”
When it
comes to saying no, you want to achieve two aims: you want to say no
effectively, and you want to say no tactfully. Here are my 5 tips to say no.
1. Be direct
Just be
direct and get to the point.
As a general
rule, whenever I find it hard to reject someone, I have a two-sentence rule to
get it over and done with. Start off with a “Sorry, I can’t.” Then, give your
reason in one sentence.
2. Be sincere
Here’s the
thing — most people will accept your no when you are sincere in your rejection.
Note that this
tip only works for people who respect your personal space. If you’re dealing
with persistent folks who don’t respect your space, then it’s better to just
say no without giving too much information.
3. Be positive
We’ve been
taught to associate no with negativity, and that saying no will lead to
conflict. But it is possible to say “no” and maintain a
harmonious relationship. It’s about how you do it.
To start
off, stop associating “no” with negativity. Realize that it’s part and parcel
of human communication.
Next, when
saying “no,” explain your position calmly.
Even though
you are rejecting the person’s request, keep the options open for the future.
4. Don’t make yourself responsible for others’
feelings
Part of the
reason I resisted saying no in the past was that I didn’t want to make others
feel bad. I felt like I was responsible for how others would feel, and I didn’t
want others to be unhappy.
At some
point, we need to draw a line between helping others and helping
ourselves. To be of service to others, we need to prioritize our own
health and happiness. Don’t make yourself responsible for others’ feelings,
especially if they are going to respond negatively to your “no’s.” If the
person accepts your “no,” great; if not, then that’s too bad. Do what you can,
and then move on if it’s beyond what you can offer… which leads me to point #5.
5. Be ready to let go
If the
person is disrespectful of your needs and expects that you should always say
yes, then you might want to re-evaluate this relationship.
Too often we
are taught to maintain harmony at all costs, which is why we dislike saying no
— we don’t want to create conflict. But when a relationship is draining you;
when the other party takes you for granted and the dynamics of the relationship
is skewed in the person’s favour, then you have to ask yourself if this
connection is what you want. A healthy relationship is one where both parties
support each other. It’s not one where one party is constantly giving and
giving, while the other person keeps asking and taking.
If you’re
dealing with such a person, then the question to you is, is this relationship
worth keeping? If no, then it’s simple — simply let go of it. If this is an
important relationship to you, then let the
person know about this issue. It’s possible that they are not aware
of what they are doing and an open, honest conversation will open their eyes to
it.
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